Updates
Visit us Nairobi, Ruai and Kisii branches, Monday to Saturday, 8:00 AM to 6:00 PM. Find a branch Black Friday Black Friday: 5% off selected laptops, Samsung phones and iPhones until 5 November. See the offers Warranty Every laptop and phone is tested and comes with a 2-month performance warranty. Easy returns Not happy? Return it within 3 days in the condition you received it. Delivery We deliver countrywide, usually within 24 working hours outside Nairobi. New in store Fibre splitters, pigtails, patch cords, Cat 6 cable and routers now in stock. See network gear Trade-in Bought your iPhone from us? Ask about trading it in for your next one.
buying guides Published on October 28, 2026

Refurbished vs New Phones in Kenya: What You Save and What to Check

A refurbished phone can give you a flagship experience for less. Here is how to decide if it is right for you, and what to check.

A new flagship phone costs a lot. A refurbished one of the same model, a year or two old, often costs much less and does almost everything just as well. The trade-off is that you must buy carefully. Here is what to think about.

Why people choose refurbished

  • A lower price for the same model.
  • Access to higher-end phones that would be out of budget new.
  • Less e-waste, since a working phone gets a second life.

What to check before you buy

  1. Battery health. This is the most common weakness in a used phone. Ask about it.
  2. Screen. Look for burn-in, lines, dead spots and a cracked glass.
  3. Locks. The phone must be free of iCloud or Google account locks and network locks, and the IMEI should be clean.
  4. Storage and model. Confirm the exact storage size and model you are paying for.
  5. Cameras, speakers, microphones, buttons and charging port. Test every one.
  6. Software support. Check the phone still receives security updates.

Buy from someone you can reach

A real shop, phone numbers you can call and a written warranty are worth more than a small price difference. Read our warranty and return terms before you buy anything, from us or anyone else.

Browse refurbished phones or ask on WhatsApp for what is available in your budget.

Need Help Choosing?

Chat with our tech sales agents directly on WhatsApp or request a call back from our Nairobi office.

Daylink Support

Daylink Support

● Instant answers · Team online Mon–Sat 8am–6pm

Prefer WhatsApp? Message us on 0113 426 189

Start a Conversation

Ask about pricing, availability, specs, or delivery.