Privacy Policy

Last Updated: October 13, 2026 | Effective Date: October 13, 2026

Introduction

Daylink Computers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website daylink.test or purchase IT equipment from our stores in Nairobi CBD, Ruai, and Kisii Town, Kenya.

Information We Collect

Personal Information

  • Name and contact details (phone number, email address)
  • Delivery address and location information
  • Payment-related details you provide for an order (for example M-Pesa confirmation messages or invoicing references). Card data is handled only by regulated payment providers when that payment method is offered and used.
  • Account information (username, password)

Technical Information

  • IP address and browsing behavior
  • Device information and browser type
  • Pages visited and time spent on our site
  • Referring website information

How We Use Your Information

  • To Process Orders: Fulfill your IT equipment purchases and arrange delivery
  • To Provide Customer Service: Respond to inquiries via WhatsApp (+254 723 154 895 / +254 113 426 189)
  • To Improve Our Services: Analyze usage patterns to enhance your shopping experience
  • For Marketing: Send promotional offers about new IT products (with your consent)
  • For Security: Protect against fraud and ensure secure transactions

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only with:

  • Payment and banking partners, only when you complete a card or mobile-money payment through them. Today, most orders on this website are confirmed by phone or WhatsApp and settled using arrangements you agree with our team; we do not store full card numbers on our servers for those flows.
  • Delivery services for order fulfillment
  • Legal authorities when required by Kenyan law
  • Service providers who assist in operating our business (for example email or hosting)

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

Your Rights

Under Kenyan data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Restrict processing of your information

Cookies and Tracking

We use cookies to enhance your experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Daylink Computers
Phone: +254 723 154 895 / +254 113 426 189
WhatsApp: Chat on WhatsApp
Email: [email protected]
Branches: Nairobi CBD, Ruai, Kisii Town

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